Privacy Policy
Introduction
ProgressCue ("we", "us", "our") operates the website at progresscue.com and the ProgressCue application at app.progresscue.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
By using ProgressCue, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Account Information
When you sign up via GitHub OAuth, we receive your GitHub username, email address, and profile information. We do not access or store your source code.
Pull Request Metadata
We collect pull request metadata from your GitHub repositories, including titles, timestamps, review timelines, and contributor information. We never access repository source code, file contents, or commit diffs.
Usage Data
We collect anonymized usage data through Google Analytics (GA4), including pages visited, session duration, and general device information. This data is used to improve our service.
Live Chat Data
If you use our live chat feature (powered by Tawk.to), we may collect the information you provide during the conversation, such as your name and email.
Cookies
We use cookies for analytics and live chat. For full details, see our Cookie Policy.
How We Use Your Information
- To provide and maintain our service, including generating engineering analytics from your GitHub data
- To communicate with you about your account, updates, and support requests
- To analyze usage patterns and improve our product
- To comply with legal obligations
Lawful Basis for Processing (GDPR)
We process your personal data under the following legal bases:
- Contract — Processing necessary to provide the service you signed up for
- Legitimate interests — Service improvement and security monitoring, provided these do not override your rights
- Consent — For analytics cookies, functional cookies (such as live chat), and marketing communications. You can manage cookies through your browser settings
- Legal obligation — Where we are required to process data by law
Data Sharing & Third Parties
We do not sell your personal data. We share data only with the following service providers, who process it on our behalf:
- GitHub API — To retrieve pull request metadata for your connected repositories
- Google Analytics (GA4) — For anonymized website usage analytics
- Tawk.to — For live chat support on our website
- Hosting providers — Our infrastructure providers who store and process data under strict data processing agreements
International Data Transfers
Your data is stored on servers located in the European Union. If data needs to be transferred outside the EU/EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the European Commission.
Data Retention
We retain your personal data for as long as your account is active and as needed to provide our services. If you request deletion of your account, we will remove your personal data within 30 days of your request. Some data may be retained longer where required by law.
Your Privacy Rights
Regardless of where you are located, you have the following rights regarding your personal data:
- Access — Request a copy of the personal data we hold about you
- Rectification — Request correction of inaccurate or incomplete data
- Erasure — Request deletion of your personal data
- Restriction — Request that we limit how we use your data
- Portability — Receive your data in a structured, machine-readable format
- Object — Object to processing based on legitimate interests
- Withdraw consent — Where processing is based on consent, withdraw it at any time
To exercise any of these rights, contact us at hello@progresscue.com. We will respond within 30 days.
Security Measures
We implement appropriate technical and organizational measures to protect your personal data, including encrypted databases, HTTPS for all data in transit, and strict access controls limiting data access to authorized personnel only.
Children's Privacy
ProgressCue is not intended for use by anyone under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the service after changes constitutes acceptance of the revised policy.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, contact us at: